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Product Manager | Aug 2023 - Present

• Own the Adobe Enterprise Manager (AEM) roadmap and operations, improving member signup by identifying process inefficiencies and automating UX elements, reducing the number of required clicks by 30%.

• Drive product progress by revising team sprint capacity and pushing regression testing, reducing automated testing time by 80% and increasing work delivery output by 35%.

• Oversee the deliverability of 20+ new product features, including new deep linking functionality that allows users to directly T+Ls new GenAI tooling, reducing user friction by 75%.

• Lead the AEM base team to develop, present to leadership, and oversee the delivery/execution of 40+ custom React and Java components across 14 clubs and partnerships in AEM.

• Collaborate with the tech lead, principal architect, and DevOps engineers to build a Node.js application, automating the base environment setup and confirmation for new mobile or web applications in AEM.

CareBridge Healthcare

Product Manager | Aug 2022 - Aug 2023

• Oversaw the development and launch of features for the SaaS web application Golgi, helping improve the quality of care provided by 200+ practitioners to 70,000+ patients in 20+ states.

• Used engagement and response time data to work with cross-functional teams making data-driven decisions to design and implement an acute care response system alerting acute RNs when a patient is admitted to the ER to ensure the mandatory 24-hour outreach protocol was met 100% of the time.

• Saved $280,000 annually by migrating telehealth services to a more cost-effective platform.

HCA Healthcare

Product Analyst II | Oct 2021 - Aug 2022

• Owned HCA’s enterprise design system, Neutron. Defined the product roadmap and strategy, worked with the department to launch Neutron, and drove adoption with 30+ departments and over 1000+ web pages.

• Working with developers, designers, UX researchers, and stakeholders, leading the go-live of Neutron and driving a 100% increase in platform adoption over the next six months.

• Conducted multiple user engagement surveys, gathering data to make user-centric, data-driven decisions on Neutron’s areas of opportunity.

Product Analyst I | March 2021 - Oct 2021

• Exceeded department goal by 200%, working closely with end users to drive DevOps tool adoption of GitHub, Azure DevOps, Jira, and Confluence across HCA and its subsidiaries.

• Supported 10,000+ users across HCA, creating technical documentation, support, and training; increased training sessions from quarterly to monthly and increased the average number of attendees from under 30 to over 75 on every training session.

• Reduced Enterprise DevOps department tech debt over seven months and migrated 700+ projects from the legacy Azure DevOps environment to the new GitHub environment.

Internship and Assoc. Product Analyst | Sept 2018 - March 2021

• Worked with the Process Innovation Department to build an executive dashboard, saving 10 hours of manual analysis weekly and an annual savings of over $30,000.

Skills

Technical: SQL, Figma, Adobe Experience Manager (AEM), Sketch, Miro, Tableau, Power BI, SharePoint, Visio, Azure DevOps, Git, Atlassian Product Suite

Product: Product Vision and Strategy, Product Planning, Product Design, Stakeholder Buy-In and Engagement

Certifications: Lean Six Sigma - Green Belt, 2019